Effective Date: [Insert Date]
At Venue Works (referred to in this Privacy Privacy as we, our, or us), we are committed to protecting the privacy of our users and complying with the Privacy Act 2020. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book venues, and interact with venue pages. By using our website, you consent to the data practices described in this notice.
We may modify or amend this Privacy Policy from time to time by posting an updated version on our website at venueworks.co.nz (Website). By continuing to use the Website or any of our services, you consent to such modifications or amendments.
If you do not provide us all the personal information we request from you, you may not be able to access and use, and we may be unable to provide to you our services.
This Privacy Policy explains:
How we collect personal information
We may collect personal information about you by the following means:
when you create an account with us and update account information;
when you contact us for any purpose;
when you sign up to our mailing list to receive direct marketing communications;
We may also collect other personal information you choose to provide to us
1.1 The kind of personal information we collect:
When you book a venue, we collect personal information, including your name, email address, phone number. This information is necessary to process and manage your reservation. If you create a venue page, we may collect additional information, such as your business name, address, contact details, and any other information you provide to showcase your venue.
1.2 Usage and Device Information:
We automatically collect certain information about your device and usage patterns when you visit our website and interact with venue pages. This may include your IP address, browser type and operating system. We use this information to improve our website and tailor it to better meet your needs.
1.3 Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your user experience, remember your preferences, and gather information about how you use our website. Users have the opportunity, using their browser settings, to set their devices to accept all cookies, to notify them when a cookie is issued, deleted, or not to receive cookies at any time. If you reject cookies, you may still use our Website but functionality may be limited.
2.1 Venue Bookings:
We use the personal information you provide to process and manage your venue bookings, including communicating with you about your reservations, sending booking confirmations, and providing relevant updates or notifications.
2.2 Venue Pages:
If you create a venue page, we use the information you provide to showcase your venue and facilitate bookings from users. This includes displaying venue details, availability, pricing, and contact information.
2.3 Account Management:
If you create an account, we may use your information to manage and personalise your account, provide customer support, and send important account-related communications.
2.4 Improving Our Services:
We may use your information to analyse usage patterns, troubleshoot technical issues, conduct research, and enhance the functionality and quality of our website and services.
2.5 Marketing and Communication:
With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications related to our services that may be of interest to you. You can opt-out of receiving such communications at any time.
We will never use your personal information for a purpose which you have not been notified of before or at the time your personal information was collected. If we need to use your personal information for a new purpose, we will always obtain your express authorisation before doing so.
3.1 Venue Pages and Bookings:
When you book a venue, we share your personal information with the respective venue owner or manager to facilitate your reservation.
If you create a venue page, your provided information, including contact details and availability, will be visible to users who visit your page and may initiate bookings.
3.2 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, managing bookings, and delivering services to you. These providers are obligated to keep your information confidential.
3.3 Legal Compliance:
We may disclose your information when required by law, regulation, or legal process. We may also share your information to protect our rights, privacy, safety, or property, or that of others.
You have the right to access, update, and correct your personal information. You may also request the deletion of your information, except where retention is required by law or for legitimate business purposes. To exercise your rights or make inquiries about your personal information, please contact us using the information provided below.
We will not keep your personal information for longer than is necessary to achieve the purposes for which we may lawfully use it.
We reserve the right to update or modify this Privacy Policy Notice at any time. We will post the updated notice on our website with the revised effective date. It is your responsibility to review this notice periodically for any changes.
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at support@localhost
