Terms & Condition:
Agreed costs: All pre-agreed costs for food, security, decoration hirage or other ancillary services must be paid for prior to the event. The final payment is to be made at the conclusion of the event. Expenditure on food and beverage contributes to the minimum spend requirements. Expenditure on entertainment, security, decoration or other ancillary services does not contribute to the minimum spend amount. Rosanna’s accepts cash, credit card and bank transfer payments.
Cancellations & Changes: Events cancelled with more than 15 days’ notice are eligible for a full refund of the deposit paid. Events cancelled with 15 days or less notice will be charged a cancellation fee equal to the deposit paid. Events cancelled with less than 7 days’ notice will be charged the agreed ‘minimum spend’ amount. We will request your final guest numbers 7 days prior to your event. This is the number you will be charged your minimum spend, on the night there will be a head count and you will be charged after the event if there are more guests for the event. Neither the client or Rosanna’s Garden Bar And Eatery shall be responsible to the other for any changes to the agreed Event requirements should the changes be a result of any statute, governmental regulation or any act of god, fire, natural disaster, damage to the venue or other causes beyond the reasonable control of the parties. In the event of such a force majeure, the parties shall agree to amend or cancel the Agreement and all deposits shall be refunded. Rosanna’s Garden Bar And Eatery will not be liable for any damages caused as a result of cancellation.
Other: Any breakage or damage caused by function guests to the premises including equipment and chattels will be on-charged to the client. We comply with all New Zealand regulations regarding intoxication and guest safety and we want all your guests to have a great time. We will liaise with you if we feel guest behaviour is of concern. Only food and beverage purchased at Rosanna’s Garden Bar And Eatery may be consumed at Rosanna’s Garden Bar And Eatery and such food and beverage must not be removed from the premises. Food and beverage selection needs to be finalised 7 days prior to the date of your event. We cannot guarantee selections made with less than 7 days notice.